Privacy Policy for Ratnapura Municipal Council Website (www.ratnapura.mc.gov.lk)
Effective Date: December 15, 2023
Introduction
The Ratnapura Municipal Council respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or use our online services.
Information We Collect
We may collect the following types of personal information from you:
- Contact information: Name, email address, phone number, mailing address.
- Technical information: IP address, browser type, operating system, browsing history, and other information collected through cookies and similar technologies.
- Content you provide: Information you submit through forms on our website, such as feedback, complaints, or service requests.
How We Use Your Information
We use your personal information for the following purposes:
- To personalize your experience on our website and provide you with relevant content and services.
- To send you important information, such as notifications about website updates, service changes, or upcoming events.
- To respond to your inquiries, requests, or complaints.
- To improve the functionality and usability of our website.
- To analyze website traffic and usage patterns.
How We Share Your Information
We will not share your personal information with any third parties except in the following limited circumstances:
- If required by law or legal process.
- To protect the rights and safety of others.
- To investigate or prevent fraud.
- To provide our services to you, such as responding to service requests or complaints.
Your Choices
You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing emails from us. To exercise these rights, please contact us at info@ratnapura.mc.gov.lk
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include two-factor authentication, HTTPS encryption, and other industry best practices.
Changes to this Policy
We may update this Privacy Policy from time to time. We will post any changes on this page, so please review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@ratnapura.mc.gov.lk
Additional Notes
- This Privacy Policy is subject to the laws of Sri Lanka.
- You agree to be bound by the terms of this Privacy Policy by using our website.
